Creating an Effective 
Communication Climate at Work

Description: A practical four hour workshop on creating and maintaining a more effective communication climate in the work setting. The workshop will explore the difference between supportive and defensive communication climates and will assist participants in assessing their current work climates. It will also help participants to assess their own communication skills related to creating a more effective communication climate. The workshop will employ assessment instruments, brief presentations, role plays and group discussion to facilitate participant learning. Key topics include:

• Assessing defensiveness and supportiveness in the workplace
  

• Creating a more effective and supportive communication climate
  

• Increasing productivity through communication, knowing four communication principles designed to improve worker performance