Conflict Management

Description: This workshop will focus on understanding conflict. A practical training session designed to:

• Understand how conflicts develop,
  

• Discover how we utilize unique approaches in dealing with conflict,
  

•  Learn several strategies on managing conflict.

The workshop employs an assessment instrument, a dyadic encounter exercise, and brief presentations with open discussion. Role plays or videotaping may also be used to facilitate participant learning. At the conclusion of the session participants will have a clearer understanding of the term conflict in order to strip it of its mystique. In addition, creative and helpful techniques and styles for managing conflict in process will aid participants in framing constructive resolutions.