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Cultural
Constraints in Management Theories
Holfstede, G.
(1993). Cultural constraints in management theories.
Academy of
| Management
Executive, 7, 1, 81-94. |
There is no such thing as a
universal management theory - ways that management differs
culturally around the world.
This article focused on the main
idea that the concept of management, especially that which is
accepted in U.S., differs around the world and there is no such
thing as a universal management theory.
The article begins by giving some
historical background to the word of management and its related
varied theories throughout time and cultures. Managers, which
are defined similarly in America and Britain, are portrayed as
cultural heroes, but this is clearly not the case in other
countries. It then takes a look at management theories in
other successful modern economies, starting with Germany.
In Germany, the engineer, not the
manager, is considered a heroic role. An apprenticeship
system, which includes courses involving work and classroom
experiences, is the way in which many German presidents and CEOs
have gotten to where they are. They have no need for a manager
who motivates, as is characterized in the American culture.
Instead, they expect their bosses to be the experts and take the
role of assigning their tasks. "Germans simply do not
have a very strong concept of management" and it is apparent in
their success that such management, as defined in US terms, may be
more of a liability than an asset in their culture.
In Japan, the core of their
expertise is the permanent worker group, not the managerial class as
in the US. The article provides a comparative example of the
way children are brought up and dealt with in these varying
cultures, illustrating how the Japanese are "controlled by
their group rather than the manager". Ingrained in their
way of successfully conducting Japanese management is the concept of
performance maintenance theory of leadership, which differs from the
"PM" type of leadership in the US. However, their
own style has worked for them and aspects of such forms of Japanese
management have even been sought after by many American firms.
In France, the US understanding of
mangers does not exist. Instead, they think in terms of
becoming cadres like we think of becoming managers. The big
difference here is that cadres represent a type of social class.
It is attained by going to the "right" schools and it is a
class that once reached, is gained forever. So in France, the
concept of the "honor each class", in which there is clear
separation of superiors and subordinates, differs from the US
concept of "fair contract" between employer and employee
where managers have only certain prerogatives within limits.
Holland differentiates itself from
the others in that their management practices focus on a "need
for consensus among all parties" and is not predetermined by
class distinctions or a contractual relationship. It is based
on an open-ended exchange of views and a balancing of
interests" which included more emphasis by individuals placed
on the success of the organization, helping others and being
consulted by superiors about decisions made.
The Chinese clearly characterize
management differently and very uniquely. Their enterprises
tend to be small, family owned and managed with one member acting as
the centralized decision maker. They are product/market
focused, flexible and cost conscious. Again, their success in
economic development based on running their businesses the Chinese
way proves that their system of management, not ours, works best for
them.
The author also discusses
implications for management transfer to poor countries. These
countries comprise four fifths of the world's population. We have
created institutions to help wage the war on such poverty, but it
seems like we are losing this war partly due to the "export of
Western, mostly American, management theories" and practices
which have done very little in helping them to develop.
This further implies that Western
management theories and practices cannot be and should not be
expected to prove valid in non-western cultures and environments.
While Westerners can boast as experts in western technology and
practices, local partners should be viewed as experts in local
cultures, habits and feelings.
This can be applied to parts of
Russia and China that have been broken up and have uncertain
economic futures. The author claims that the best predictions
for these places "are those based on a knowledge of
history", some of which is included in past great literature of
these countries.
In reflecting on this "trip
around the world", the author returns to the US, pointing out
that the concept of management differs to varying degrees in
different countries. The cultural differences between countries can
be explained by using five bipolar dimensions. By looking at
how each country is positioned on each dimension, we are able to
make inferences about their society, how they operate, and what role
management plays in them. These five dimensions include power
distance, individualism, masculinity vs. femininity, uncertainty
avoidance, and long-term vs. short-term orientation. A table
illustrates the findings of all the major countries.
The US was found to be "below
average on power distance and uncertainty avoidance, highly
individualized, fairly masculine, and short-term oriented. The
author attributes this profile to three main elements that do not
occur in other countries: the stress on market processes, the stress
on the individual, and the stress on managers rather than workers.
Overall, this article clearly
illustrates how the definition and theories behind the concept of
management differ around the world. It points out, with good
reason, why the managerial concept accepted in America is not
applicable globally and shouldn't be assumed as ideal for all
cultures. Each culture has a strong background and distinct
characteristics that differentiate it from others and encourage
various meanings of management that work for each.
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