Enhancing
Dialogue
Description: This
is a program designed to explore new ways of functioning and
communicating as an executive or process team. It will provide
information on skills and techniques which contribute to
enhancing team cohesiveness and facilitating cross-team/departmental
relationships. The workshop also provides a forum to discuss best
practices and cross-team/departmental issues. Participants will explore
the role of dialogue in team learning, how to balance inquiry with
advocacy, the difference between convergent and divergent thinking,
and how to overcome the barriers to dialogue.
The
workshop combines the use of self-assessment questionnaires, short
lectures, small group discussions, and individual team sessions to
develop the skills necessary for dialogue. In addition, an automated
dialogue orientation assessment tool may be used to measure an
individual's propensity to dialogue and can be cross analyzed with their
team and/or departmental scores. Normative data is also available
for comparison and the tool may be used for measuring trends across
time. By the end of the program participants will:
-
Be
aware of what constitutes dialogue and how it plays a role in
organizational learning
-
Have
a better understanding of the forms of group interaction
-
Be
able to recognize the four necessary conditions for dialogue
-
Be
able to identify common dialogue barriers
-
Have
a more complete understanding of fair process, active listening,
and appreciative inquiry
-
Have
practiced and received feedback on their dialogue skills
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