On Being a More Effective Listener 
in the Workplace

Description: This is a workshop designed to explore the good and bad listening habits developed by individuals in the workplace. It will assist participants in assessing their own current listening habits and provide information on skills and techniques which contribute to more effective listening. Participants will also have an opportunity to practice listening skills and form new listening habits during the workshop. The workshop combines the use of self-assessment questionnaires, short lectures, small group discussions, and video-taped practice sessions to facilitate participant learning. By the end of the workshop participants will:

• Be aware of the number one problem in communicating and its relationship to listening
  

• Have a better understanding of the role of listening in developing effective work relationships
  

• Be able to recognize the specific communication behaviors related to being an "effective listener."
  

• Have assessed their own strengths and weaknesses as a listener
  

• Have practiced effective listening behaviors and received feedback on their listening skills